For players aged 21 and above only

Play safe,
enjoy responsibly

At 8999b, we believe entertainment is truly enjoyable only when it is experienced in a controlled and responsible way. Your wellbeing is our highest priority.

What is responsible gaming?

8999b's philosophy and commitment

Online betting and casino gaming is an enjoyable form of entertainment for many people. However, as with any form of entertainment, maintaining the right balance is important. At 8999b, "responsible gaming" is not just a list of rules — it is a deep commitment to every one of our players.

Responsible gaming means always treating play as entertainment, never as a solution to financial problems. Playing within your means, not placing more bets to try to recover lost money, and staying mindful while playing are the core principles.

8999b provides multiple tools and features to ensure a safe environment for players in Bangladesh. From deposit limits to full self-exclusion — control stays in your hands.

Our protection tools

Ways to keep your gaming in check at 8999b

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately, and increasing it requires some waiting time — this protects you from depositing too much in an emotional moment.

Time-Out

Need a break? With the time-out feature, you can temporarily block access to your account for anywhere from 24 hours to several weeks. This pause helps you come back refreshed and with a clear head.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can close your account for a set or extended period through self-exclusion. This step is completely confidential and you can request it at any time through our support team.

Account Security

Your account at 8999b is protected through SSL encryption and a secure login system. Use a strong password and never share your account details with anyone.

24/7 Support

If you have any concerns about gaming, contact us via live chat or email ([email protected]) at any time. Our support team is available in Bengali and English, seven days a week, 24 hours a day.

Protection of Minors

8999b is for players aged 21 and above only. Parents are advised to use parental control software on computers and mobile devices to keep minors away from gaming.

Warning signs of problem gaming

If you notice these signs, take action right away

  • You are repeatedly depositing beyond your budget and struggling to cover bills or daily expenses.
  • You feel the urge to bet more to "win back" lost money — this is known as "chasing losses" and is a key warning sign of a problem.
  • You are prioritising gaming over spending time with family or friends, and hiding your gaming habits.
  • You feel restless, irritable, or anxious when you are unable to game.
  • You are unable to focus on work, studies, or family responsibilities because your mind keeps drifting to gaming.
  • You want to stop or cut back on gaming, but despite repeated attempts you are unable to do so.

If even one of the above signs applies to you, do not delay — contact our 24/7 live chat or reach us at [email protected]. Our support team will assist you with complete confidentiality.

8999b's commitment

Our pledge for a healthy gaming experience for you

Age Verification

An age verification process is in place at registration. We are strict about ensuring that no one under the age of 21 can open an account at 8999b.

Fair Play Guarantee

All games at 8999b follow the highest fair play standards. Random Number Generator (RNG) technology is used to ensure every outcome is completely unbiased.

Transparent Terms

All information — including bonus wagering conditions and withdrawal rules — is communicated clearly. Hidden charges or unclear terms are not acceptable to us.

Fast and Reliable Withdrawals

Receiving your winnings quickly reduces stress. At 8999b, withdrawals via bKash, Nagad, Rocket, and Upay are typically completed within 5–30 minutes.

Ask yourself

These simple questions will help you understand where you stand

Ask yourself the following questions. If most of your answers are "yes", it is time to pause and reflect:

  1. Am I playing beyond my set budget?
  2. After a loss, am I placing bigger bets out of anger or frustration?
  3. Is gaming causing harm to my family life or work?
  4. Am I hiding my gaming from family and friends?
  5. Do I feel restless or anxious when I try to stop gaming?
  6. Am I playing with borrowed money or by spending my savings?

If one or more of your answers is "yes", speak directly with our live chat or write to us at [email protected]. Asking for help is a sign of strength.

How to set limits and protection

Secure your account step by step

1

Go to the 8999b login page

Log into your account with your username and password. Make sure you have a secure connection.

2

Go to Account Settings

Look for the "Responsible Gaming" option in the profile menu.

3

Set your preferred limits

Choose what suits you — a daily deposit limit, a weekly budget, or a time-out.

4

Contact us directly if you need help

If you need self-exclusion or any other urgent action, contact us via live chat or at [email protected] — the team will assist you right away.

Why is responsible gaming important?

Awareness is your best companion

If online gaming goes out of control, it can lead to financial hardship, damage to family relationships, and a negative impact on mental health. 8999b wants you to always play with enjoyment and maintain balance in your real life.

Keep one simple rule in mind — gaming is a form of entertainment, not a source of income. Before each session, ask yourself: am I playing just for fun, or am I hoping to recover money I've lost? If it's the second reason, taking a short break is the wiser choice.

Payments and Budget Management

The minimum deposit at 8999b is ৳500 and the minimum withdrawal is ৳1,000. Transactions can be made via bKash, Nagad, Rocket, and Upay. Before depositing, set a monthly budget — only allocate an amount that, if lost, would not affect your daily life.

Never play with money set aside for bills, rent, or your family. Avoid betting with borrowed money or loans entirely. The deposit limit feature works as an effective safeguard in this regard.

Our request to parents

If anyone under 21 lives in your home, keep parental controls active on devices and have an open conversation about online gaming. Always keep your account password and login details secure.

Keeping children and teenagers away from gaming is not just a legal obligation — it is also essential for their mental and financial wellbeing.

Build healthy gaming habits

Set a time limit before each gaming session and stick to it. After playing, spend time with family, go for a walk, or focus on another hobby. Having multiple sources of entertainment helps you stay mentally well.

Remember — 8999b is always by your side. Our support team is ready to guide you in the right direction whenever you need help.

Frequently asked questions

Frequently asked questions about responsible gaming

After logging into your account, go to Profile Settings and select the "Responsible Gaming" option to set a deposit limit. You can choose a daily, weekly, or monthly limit. Reducing a limit takes effect immediately; increasing one requires a waiting period. For further assistance, contact us via live chat or at [email protected].

A time-out is a temporary break — usually from 24 hours up to a few weeks. It is suitable for short pauses. Self-exclusion is a longer-term step, where your account is closed for a fixed or indefinite period. If gaming feels out of control, self-exclusion is the right choice.

8999b is for players aged 21 and above only. Age is verified at registration, and minors cannot open an account under any circumstances.

You can reach 8999b's 24/7 live chat support or email [email protected] at any time. Our support team assists in both Bengali and English, and all information is kept completely confidential.

Yes, once the self-exclusion period ends, you have the option to reactivate your account. However, it is recommended that you speak with our support team before starting again, so you can be sure the timing is right for you.

You can deposit and withdraw at 8999b via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Withdrawals are typically completed within 5–30 minutes.

Play responsibly, win with enjoyment

The safety and happiness of every player at 8999b is our goal. Play within the right limits and reach out to us with any questions.